Forwarder copilot
Quotes from the history of similar routes and extracts data from an emailed order.
What it never does on its own
Never sends a quote to the client. It suggests, the forwarder approves.
– TRANSPORT AND FREIGHT FORWARDING
Platform for managing freight forwarding and transport
A forwarder fights fires by phone and learns the margin on an order only from the invoice.
Orders, documents and statuses come together in one place, and profitability is visible along the way rather than afterwards.
What eats time today
- Orders sit in email and spreadsheets, so nobody knows how many are in progress.
- The client calls to ask where their truck is.
- The margin on an order shows up only at settlement, a month after the fact.
What we build
Order first, AI later. This is a rollout done in stages, not a list of features to buy at once.
- Orders, documents and statuses come together in one place
- Profitability is visible during the order, not on the invoice
- The client checks the status themselves, so the phone stays quiet
- The carrier uploads a document from a phone, with no account to create
- How many orders are really in progress is visible
Where AI comes in
AI speeds up the most repetitive part of handling an order and flags early what needs a reaction.
Margin guard
Flags that the rate has dropped below the threshold for that route and season.
What it never does on its own
Never blocks an order from being accepted. It warns and shows an alternative, the forwarder decides.
Availability and real ETA forecast
Gives a realistic arrival time instead of a declared one and forecasts free trucks.
What it never does on its own
Does not confirm a date to the client automatically.
What this replaces
- orders tracked in an inbox and a spreadsheet
- photos of transport documents sent through a messaging app
- a phone call to the forwarder asking where the truck is
- margin calculated once a month, after settlement
Result
The forwarder directs the traffic instead of chasing it. Profitability is visible during the order, and the client checks the status themselves.
What the company gains
- The forwarder takes on more orders, because less time goes on explaining where a truck is
- A new forwarder starts work without inheriting somebody else's inbox
- A bad rate surfaces before the order is accepted, not after the month closes
- The client sees the company knows what is going on and comes back with the next load
Public funding
Public funding available: KFS, PARP and BUR
A rollout and team training usually qualify for public funding. We help with the application paperwork, but the awarding body decides.
Let us map your process
We start with process mapping. After it you know what to build and in what order, and you decide whether we continue.
Let us map your process →