– LAW FIRMS

Client portal for law firms

A client who does not know what is happening with their matter picks up the phone.

A partner answers emails and hunts for documents instead of running the matter, and that is the most expensive hour in the firm. The matter gets one place where everything is visible and under control, and the client checks their own stage.

What eats time today

  • The client calls to ask what stage a matter is at, and somebody has to go and check the file.
  • Documents travel by email and WeTransfer while professional secrecy applies.
  • Procedural deadlines sit in one person's calendar and in their head.

What we build

Order first, AI later. This is a rollout done in stages, not a list of features to buy at once.

  • The matter has one place showing its stage, documents and arrangements
  • The client checks the status without calling reception
  • Documents land straight where they belong
  • It is clear who delivered what and when, half a year later too
  • Deadlines stop depending on one person's memory

Where AI comes in

AI works in the background on the firm's side and prepares draft letters, so the lawyer starts from a draft rather than a blank page.

Document copilot

Summarises a letter, pulls out deadlines and amounts, classifies incoming correspondence.

What it never does on its own

Never replies to the client and never sends a letter. It prepares, the lawyer approves.

Procedural deadline guard

Flags an approaching procedural deadline together with the matter it belongs to.

What it never does on its own

Never changes a deadline in the system and never closes a matter on its own.

Workload forecast

Shows which matters will pile up next month.

What it never does on its own

Does not assign matters. It flags the pile-up, the split stays with people.

What this replaces

  • emails with attachments and WeTransfer links
  • a phone call to reception asking what stage a matter is at
  • a deadline calendar kept by one person
  • a folder on a shared drive with no access control

Result

More time on law, less on administration. Questions about the stage of a matter stop reaching the firm, and documents and deadlines have one place instead of three.

What the company gains

  • A partner goes back to running matters, because handling questions stops eating their hours
  • A new team member picks up a matter without quizzing a colleague for context
  • Holiday or illness does not stall a matter, because nothing sits in a private inbox
  • The client sees the firm is in control of their matter and looks elsewhere less often

Public funding

Public funding available: KFS, PARP and BUR

A rollout and team training usually qualify for public funding. We help with the application paperwork, but the awarding body decides.

Let us map your process

We start with process mapping. After it you know what to build and in what order, and you decide whether we continue.

Let us map your process